Common Controls Hub FAQs
The Common Controls Hub SaaS portal is built on the renowned Unified Compliance Framework® to make extracting the data you need quick and efficient.
Attestation Portal & Distributed Lists
- What is the Attestation Portal?
- What license do I need to have to distribute a list?
- What license do I need to have to respond to a list?
- Where do I find my CCH ID?
- How do I Distribute an Authority Document List to other Accounts?
- How do I Accept a Distributed List?
Common Controls Hub Basics
- Are there educational discounts?
- What do I do if didn’t receive the verification e-mail?
- What is the difference between an Implied, Mandated, and an Implementation Control?
- Where can I review the license agreement for the Common Controls Hub?
- The URL for an Authority Document is incorrect or broken
- What are Custom Compliance Templates?
Common Controls
- What is the difference between an Authority Document list and a Common Control list?
- How do I create an Authority Document list or a Common Controls list?
- Why should I create an Authority Document List?
- What is this lock beside the Authority Document name?
- How many Authority Documents can I add to my list?
- How do I combine Authority Document lists?
Compare lists
Builds
User Profile and Team Management
- How do I create a Starter account?
- How do I make another team member admin of my account?
- How many users can I add to my team?
- How do I invite a user to my team?
- How do I invite a user who already has an account to my organization's account?
- How do I join an existing account?
Dashboard
Tracking
Audits & Reports
Billing
- How do I redeem a coupon code?
- What if I don’t want my subscription to automatically renew?
- How do I edit my billing information?
- How do I suspend my subscription?
- How do I remove a product from my existing subscription?
- Why can't I add a product to my existing subscription?