How do I remove a product from my client's subscription in the Reseller Portal?

Prerequisites:

  • A Common Controls Hub account
  • A Reseller Portal account
  • A Client/Customer with an active subscription

 

  1. Login into Reseller Portal.
    Reslndgpp_SM05242018.png
  2. Click the CUSTOMER tab (if you are not already there).
    Rescustab_SM05292018.png
  3. Click the EDIT SUBSCRIPTION button.
    Rescustabsub_SM05292018.png
  4. Unselect the checkbox of the product you wish to remove in the "Manage Subscription" section.
    rescusrmvsub_SM05292018.png
  5. Click the UPDATE button.
    rescusrmvsubupdt_SM05292018.png
    rescusrmvsub_SM05292018.png

Have more questions? Submit a request

Comments

Powered by Zendesk