How do I allow a third-party application to access my account via the API (OAuth2)?

CCH Customer Prerequisites:

Applications that are configured to access your account via the API can read your CCH account, users, Authority Document lists, groups, initiatives, and other account data. 

Third Party Application Prerequisites:

  • Please contact your third-party application provider for specific instructions on how to configure their product integration with the Common Controls Hub.

***Note: You must obtain the OAuth 2 client_id and client_secret from your third-party application provider's support team. You cannot create the OAuth 2 client_id and client_secret from your own Common Controls Hub account.***

  1. From your Dashboard, click the Settings tab.

  2. Click the API Manger tab.


  3. Find the application you wish to add in the list. Click the Additional Information button.


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  • my application was not on the list.. what do we do then?

  • I have the same issue as you George. We use ServiceNow. What is TCT?

  • I would ignore that. servicenow was never in my list. i think its all controlled on that last tab.. vendor api access or something..

  • Hi Greorge and Laurie,

    For ServiceNow and MetricStream applications please contact their customer support so they can help you integrate their instances to the API. For all other instances please contatct our suport team and your vendor's so we can help them implement and integrate their instances.

    Thank you for using the CCH.

    ServiceNow support:
    MetricStream support:
    CCH suport:


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