Promoted articles
Education
Unified Compliance FAQ's
Common Controls Hub FAQs
Attestation Portal & Distributed Lists
- What is the Portable Compliance Profile™?
- What is the Attestation Portal?
- What license do I need to have to distribute a list?
- What license do I need to have to respond to a list?
- Where do I find my CCH ID?
- How do I Distribute an Authority Document List to other Accounts?
Common Controls Hub Basics
- Multifactor Authentication (MFA) Settings
- Authority Document Remappings
- Why does this citation have no control?
- I don’t have a Starter account -- how can I purchase a subscription to the Common Controls Hub?
- How can I get more builds?
- How can I connect the CCH to my GRC software?
Common Controls
- How do I create an Authority Document list or a Common Controls list?
- How do I share an Authority Document list?
- How do I get an In Depth Report?
- What is the difference between an Authority Document list and a Common Control list?
- Why should I create an Authority Document List?
- What is this lock beside the Authority Document name?
Compare lists
Builds
- Audit Guidelines
- How do I generate a build?
- What is the difference between UCF Controls.xlsx and UCF Controls+.xlsx?
- How do I download previous builds?
- How do I archive or delete a build?
- How do I see and unarchive my archived builds?
User Profile and Team Management
- How do I assign a training seat?
- How do I create a Starter account?
- How do I make another team member the Admin of my account?
- How many users can I add to my team?
- How do I invite a user to my team?
- How do I invite a user who already has an account to my organization's account?
Dashboard
Tracking
Audits & Reports
Billing
- How do I redeem a coupon code?
- What if I don’t want my subscription to automatically renew?
- How do I edit my billing information?
- How do I suspend my subscription?
- How do I remove a product from my existing subscription?
- Why can't I add a product to my existing subscription?
API
- Where can I find out more information about your API?
- Imports and Empty Control Titles
- How do I allow RSA Archer to access my account via the API?
- How do I allow ServiceNow to access my account via the API?
- How do I allow a third party application to access my account (API Keys)?
- How do I allow a third-party application to access my account via the API (OAuth2)?
API Developers
Example API Calls
API Developer FAQs
- How do I get started with the API?
- Why is there a CCH and API count mismatch for citations?
- Account Statuses
- How do I create an Application?
- How do I get access to the API?
- Where can I find my OAuth 2 application credentials?
Basic CCH API Usage
Resellers
Basics
Client Management
Subscription and Billing
- How do I add a client's coupon code
- How do I suspend a client's subscription in the Reseller Portal?
- How do I add a product to my client's subscription in the Reseller Portal?
- How do I remove a product from my client's subscription in the Reseller Portal?
- How do I add Billing information in the Reseller Portal?
Compliance Dictionary FAQs
Research FAQs
Mapper FAQ's
Mapper Guides
General
- Term Definition Standardization
- Can I edit my Private Authority Document?
- Can I create a New Version of my Private Document?
- Transition of language: Prevalence of terms in language and usage
- How do I edit my Private Document mapping?
- What happens when a New Control request is cancelled?
Cataloging Authority Documents
Mapping Citations
Tagging Citations
Adding Terms
- Other forms - Helping Verbs
- Definitions with Bullets and Numbers
- Term Designators and Element Types
- Relationship Types
- Other Forms - Verbs
- Other Forms - Nouns
Matching Citations
Project Help
Cataloging Authority Documents
- This authority document URI contains another URI. Please enter the correct URI that contains the contents of the document.
- Is the document written in the {???} language?
- Can you identify the Authority Document's language?
- Choose the correct Authority Document language from the list.
- Does the web page contain the contents of the document?
- Why doesn't the page contain the contents of the document?
Cataloging Private Authority Documents
- Choose the correct Authority Document language from the list.
- Enter the URI that contains the contents of the document.
- Select the option that best describes the availability of the document.
- Please select a UCF Document Type that fits the Authority Document.
- Please select a UCF Category Type that fits the Originator.
- Please enter or select the Originator of the Authority Document.
Map a Citation
Tag Citation
- Do you want to cancel this citation? All of its data, including reference, guidance, and tags, will be lost.
- Do you want to cancel this task and return to adding the reference and guidance?
- Enter any necessary additional guidance from stub citations from which this citation descends. Leave blank if not applicable.
- We have detected the following phrases. If no phrases were detected, click Submit to manually tag the sentence.
- Are there multiple mandates in this Citation?
- Are the detected phrases correct?
Match Citation to a Control
- Why does this Citation not match any of the existing Common Controls?
- Do you want to cancel this task and return to adding the reference and guidance?
- Do you want to cancel this task and return to tagging the Citation?
- Do you want to cancel this citation? All of its data, including reference, guidance, and tags, will be lost.
- Select one of the potential matching Controls if it matches the Citation you mapped.
- If you'd like to replace the reference already provided with another reference, enter a new Citation Reference here.
Match a Citation to a Control (Private Authority Documents)
Add Audit Question
- How should this Citation be audited?
- Select the term to use for the [element] placeholder.
- Do you want to include Audit Question Methods not associated with the Control?
- Select the Audit Question Method.
- Select the matching Audit Question, or "No Matches" if none are matches.
- Enter the default answer.
Citation Hierarchy
Citation Hierarchy (Private Authority Documents)
Add Dictionary Terms
- Please tag the definition.
- Are the detected phrases correct?
- Enter the name of the term. Nouns enter in their singular, non-possessive form. Verbs enter in their base form.
- Duplicate Term Check
- Would you like to try searching for an existing term of which this term is an other form or nonstandard form?
- Is the new term an other form or non-standard form of the matched term?
Asset
- Set the Capitalization and Pluralization Conventions
- Is this Asset a Segment?
- Choose an Asset from the hierarchy.
- Link "XXX" to "XYZ" or create a new Asset as a child of "XYZ"?
- Is this the preferred name of the Asset?
- Select a hierarchical level for the Asset.
Configurable Item
Configuration Setting
Data Content
Organization
Organizational Task
- Select an Organizational Function
- Add the task's integrity special factor, if applicable.
- Select the task's integrity factor.
- Explain why this task's integrity was set to the classification you just gave it.
- Select the task's integrity classification.
- Select the task's confidentiality factor.